Terms and Conditions
Last updated: May 2025
1. Acceptance of terms
By signing up for or using Leadlogr you agree to these terms. If you do not agree, do not use the service. These terms apply to all users of Leadlogr including individuals and teams.
2. Description of service
Leadlogr is an SMS-based lead management and follow-up tool for small business owners and independent professionals. The service allows users to log leads, store customer notes, set reminders and receive daily summaries via text message. Leadlogr is not a licensed legal, financial or compliance advisory service.
3. Eligibility
You must be at least 18 years old to use Leadlogr. By using the service you confirm that you meet this requirement. Leadlogr is intended for business use only and not for personal or consumer purposes.
4. Account and phone number
Your account is tied to your phone number. You are responsible for keeping your account information accurate and for all activity that occurs under your account. If you believe your account has been compromised, contact us immediately at [email protected].
5. SMS communications
By signing up for Leadlogr you consent to receive SMS messages from us including service messages, reminders and your daily digest. Message and data rates may apply depending on your carrier. You can opt out at any time by replying STOP to any message. Reply HELP for support. Opting out will deactivate your Leadlogr service.
6. Acceptable use
You agree to use Leadlogr only for lawful business purposes. You may not use the service to send spam, harass individuals, store data you are not authorized to hold or violate any applicable law or regulation. We reserve the right to suspend or terminate accounts that violate this policy without notice.
7. Your data
You own the contacts, notes and information you log through Leadlogr. By using the service you grant Leadlogr a limited license to store and process that data solely to operate the service. We do not sell your data or use it for advertising. See our Privacy Policy for full details.
8. Newsletter and email communications
If you subscribe to our newsletter or waitlist you consent to receiving occasional product updates and announcements by email. You can unsubscribe at any time using the link in any email we send you.
9. Third party services
Leadlogr relies on third party providers including Twilio for SMS delivery, OpenAI for message parsing, Cloudflare for hosting and Clerk for authentication. Your use of Leadlogr is subject to their respective terms of service. We are not responsible for the actions or availability of these providers.
10. Service availability
We aim to keep Leadlogr running reliably but we do not guarantee uninterrupted service. We may perform maintenance, updates or experience outages from time to time. We are not liable for any loss caused by downtime or service interruptions.
11. Pricing and billing
Leadlogr may offer free and paid plans. Pricing details will be clearly communicated before any charge is made. If you are on a paid plan, you authorize us to charge your payment method on a recurring basis. You can cancel at any time. Refunds are handled on a case by case basis.
12. Intellectual property
Leadlogr and all associated branding, software and content are owned by Leadlogr. You may not copy, reproduce or distribute any part of the service without written permission. Nothing in these terms transfers ownership of our intellectual property to you.
13. Disclaimer of warranties
Leadlogr is provided as is and as available. We make no warranties, express or implied, about the accuracy, reliability or fitness of the service for any particular purpose. You use Leadlogr at your own risk.
14. Limitation of liability
To the fullest extent permitted by law, Leadlogr and its owners, employees and affiliates are not liable for any indirect, incidental, special or consequential damages arising from your use of the service. Our total liability to you for any claim will not exceed the amount you paid us in the 30 days prior to the claim.
15. Indemnification
You agree to indemnify and hold harmless Leadlogr and its team from any claims, losses or damages arising from your use of the service, your violation of these terms or your infringement of any third party rights.
16. Termination
We may suspend or terminate your access to Leadlogr at any time for violations of these terms or for any other reason at our discretion. You may cancel your account at any time by texting STOP or contacting us at [email protected]. Upon termination your data will be deleted within 30 days.
17. Changes to these terms
We may update these terms from time to time. If we make material changes we will notify you via SMS. Continued use of Leadlogr after changes take effect means you accept the updated terms.
18. Governing law
These terms are governed by the laws of the State of California. Any disputes arising from these terms or your use of Leadlogr will be resolved in the courts of Los Angeles County, California.
19. Contact
Questions about these terms? Email us at [email protected] or text HELP to your Leadlogr number.